ISO 9001:2015 sets out the criteria for a quality management system. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. It can be used by any organization, large or small, regardless of its field of activity. There are over one million companies and organizations in over 170 countries certified to ISO 9001.
MCE invested in engaging an independent third party organisation, DNV.GL to assess our business in accordance with the international standards. We are proud to have our Quality Management System certified by DNV.GL against ISO 9001:2015 this demonstrates our commitment to continual improvement and sustainable business growth; and ensures our Clients get consistent, good quality products and industry leading services.
ISO 9001:2015 demonstrates that MCE is committed to seven quality management principles:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision making
- Relationship management
Collectively, they can form a basis for performance improvement and organisational excellence. Which is demonstrated through
Improvement of customer satisfaction –by planning for and striving to meet customer requirements, we deliver improved quality and service on time.
Better process integration – By looking at the overall process interactions through the process approach of ISO 9001, we are able to more easily find improvements in efficiency and cost savings by eliminating waste.
Further improve our evidence for decision making – driving our decisions based on the evidence, rather than “gut feelings,” creates more focus on applying resources to the areas that will improve efficiencies and increase cost savings with less trial and error.
Strengthen our continual improvement culture – By adopting this culture to improve your processes and organizational output, you will find efficiencies and cost savings,